In today’s fast-paced retail landscape, the benefits of Electronic Shelf Labels (ESLs) are crucial for success, offering cost control, compliance, and a competitive edge. With technology continually evolving, these electronic shelf labels (ESLs) have emerged as a game-changer for retailers. These digital price tags not only enhance operational efficiency but also provide a dynamic shopping experience for customers.
As THINK Retail & Design have embarked on this journey of electronic shelf labelling and are rolling them out across 110+ Total Tools sites and in trials with other major retailers, we thought it was appropriate we have a deeper dive into why ESLs are so beneficial.
1. Real Time Price and Product Management
Traditional paper price tags require manual updates, resulting in time-consuming processes and a higher likelihood of errors. ESLs eliminate these hassles by enabling retailers to update prices, promotions and production information in real-time, directly from a central management system. With just a few clicks, retailers can ensure accurate pricing across all stores, saving valuable time and resources.

Image: With a few clicks, these digital price tags can be updated from a central location.
2. Pricing Flexibility and Agility
The retail landscape is highly competitive, and pricing strategies play a vital role in attracting customers. ESLs empower retailers with unparalleled pricing flexibility. They can swiftly adjust prices to match market conditions, implement dynamic pricing strategies, and respond promptly to changes in demand or competitor pricing. For instance, retailers can run flash sales, time-bound promotions, or even adapt prices based on inventory levels, maximizing revenue and boosting profitability.
3. Sustainability and Cost Savings
ESLs contribute to environmental sustainability, offering benefits of electronic shelf labels, by eliminating the need for paper price tags and reducing waste. Moreover, the implementation of ESLs reduces the requirement of paper and ink from posters, flyers, and printed labels, which translates to significant resource and cost savings for retailers. Additionally, the long-lasting battery life of ESLs ensures they can be used for up to 15 years, minimizing electronic waste.
4. Enhanced Customer Experience
In an era where customer experience is paramount, ESLs offer a seamless and interactive shopping journey. The digital labels can display product information, reviews, nutritional facts or even personalised message to shoppers. This not only helps customers make informed purchasing decisions but also enhances engagement and loyalty. ESLs can also display QR codes for quick access to additional product details or promotions.

Image: Electronic Shelf Labels with price, product information and QR codes for additional details.
5. Improved Operational Efficiency
ESLs significantly streamline store operations by minimizing manual tasks associated with price changes. Staff members can focus on customer service, merchandising and other value-added activities instead of tediously updating paper tags. Consequently, this leads to improved productivity, reduced labor costs, and a more efficient use of staff resources.
In conclusion electronic shelf labels have emerged as a transformative technology for retailers revolutionising pricing management and consumer experiences. This is just one of the examples of a wide range of services THINK Retail & Design can offer retailers and brand marketers.
In a competitive retail landscape, we can help you stay ahead of the curve and provide an exceptional shopping experience for your customers.
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